CS Dashboard — April 2026

Reporting period: Apr 1 – 30, 2026

Generated: May 8, 2026
Internal use only
Total interactions
156
▲ +3 vs Mar (+2%)
148 in March 2026
Top query type
Gendrop / Claims
★ New #1 in Apr
33 interactions · 21.6%
Active moderators
4
▼ Discord −50%
Apr 2026
Volume breakdown
Platform breakdown
Telegram 122 Twitter 17 Discord 16 Email 1
Query type breakdown — all 13 categories
Daily volume — April 2026
User activity by hour (UTC)
Peak activity: UTC 09:00–10:00 · 9 interactions (6% of daily total)
Based on local times converted to UTC · All platforms · Apr 1–30, 2026
Team & audience
Moderator activity
Honora
63
63
Alvaro
43
43
Dustin
35
35
Mitu
15
15
Estimated based on March 2026 ratios — moderator column not available in April sheet
Peak activity by timezone
Europe / MENA
115
115 · 74%
Americas
24 · 15%
Asia-Pacific
17 · 11%
America/New_York · America/Sao_Paulo · Europe/Istanbul · Asia/Hong_Kong
0 unknown / unclassified timezones
Platform comparison
Platform volume — Mar vs Apr 2026
March 2026 · 153 total April 2026 · 156 total · hover bars for % change
Executive summary
·156 total interactions logged in April across 4 platforms — a slight 2% increase from March's 153. Telegram dominated with 78%, driven by high activity across regional community channels (Turkey, Korea, Trading Unofficial). Twitter at 11%, Discord at 10%, Email at 1%.
·Other/General Inquiries became the #1 category (23.1%) — largely driven by sentiment discussions, price queries, and scam warnings from community channels. Product/Roadmap (16.7%) and Gendrop/Claims (10.3%) followed, with Migration queries (9.6%) persisting for the 4th consecutive month.
·April data includes full community channel interactions (Turkey, Korea, Trading Unofficial) for the first time, providing broader visibility into user sentiment across regional groups.
·User activity peaked at UTC 09:00–10:00 (9 interactions). Europe/MENA dominated at 74%, driven by Turkey and Korea community channels. Americas at 15% and Asia-Pacific at 11%.
·Europe/MENA's 74% share reflects the addition of Turkey and Korea community data. A significant surge of activity occurred on Apr 17–21 (27 interactions on Apr 18 alone), driven by negative sentiment around price, OKX/DAMAC deal uncertainty, and product delays.
·Compared to March, Telegram surged +47% (83→122) driven by community channel inclusion, while Twitter fell −29% (24→17), Discord fell −50% (32→16), and Email fell −93% (14→1). Overall volume was stable at +2%, masking a structural shift toward Telegram community engagement.