Executive summary
·148 total interactions logged in February across 4 platforms — a 10.3% decrease from January's 165. Telegram remained dominant at 59%, followed by Twitter (18%), Discord (14%), and Email (8%). Email is a new platform added in February.
·Ticker Change (23.6%) and Migration (18.2%) were the top query types, driven by community questions ahead of the OM → MANTRA chain upgrade on March 2. All 13 categories are tracked individually this month.
·Discord FRT averaged 20 minutes across 9 ticketed interactions.
·User activity peaked between UTC 06:00–07:00 (23 interactions combined), aligning with early morning hours in the Americas and Europe/MENA, which together accounted for 92% of all interactions.
·Users were most active from the Americas (51%) and Europe/MENA (41%), with lower activity from Asia-Pacific (9%).
·Compared to January, Telegram dropped by 20 interactions (−19%) and Discord by 10 (−32%). Twitter was nearly flat (+1). Email emerged as a new platform with 12 interactions.